Customer Support

U.S. Shipping Options & Costs

Standard Ground U.S. Shipping (2-5 business days)

U.S. orders will be shipped via UPS, FedEx, DHL, or U.S. Postal Service. Most packages arrive within 2-5 business days. (not a guaranteed service)
FREE standard shipping for orders over $59.00.

*Free shipping offer valid for orders shipping within the 48 contiguous states.

(The $59.00 total is calculated AFTER any promotion, coupon deductions, or gift wrap charges.)

$8.95 charge for all U.S. orders under $59.00 (48 contiguous states).
$8.95 charge for all U.S. orders shipping outside the 48 contiguous states.

Express U.S. Shipping (2-3 business days guaranteed)

2-3 business days guaranteed. Signature required.
Excluding weekends. Not available to P.O. Boxes.
Starting at $10.95 depending on weight of shipment ordered.

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International Orders

Shipping costs range depending on your location. Please use our Shipping Calculator to calculate actual cost. Orders typically take 4-15 business days.

*Please note, Customs policies vary from country to country. You may be subject to import duties and taxes, which are enforced once a shipment reaches your country. Charges for customs clearance must be paid by you. Unfortunately, we have no control over these charges.

Canadian shipments, special notice
*Canada orders delivered via Landmark Global with full tracking information.
Please allow 2-7 business days for delivery.

*Please note, your order will be subject to the applicable VAT (Value Added Tax) at the rate for your country.

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Delivery Time

Delivery times may vary depending upon the items ordered. Times also vary depending upon whether the billing and shipping information are accurate.

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DOT restrictions on air shipping

Restricted items include: Aerosol-type products, pressurized spray cans, such as: hairspray and shaving cream.

In compliance with DOT rules restricted items require ground-only delivery.

Haircare.com does not ship DOT-restricted items to Alaska, Hawaii, Puerto Rico, APO/FPO/DPO or International addresses.

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